Sustainability Policy

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Sustainability as a fundamental value in our business. We commit to reducing our environmental impact in measurable ways each year, and assisting others in achieving the same goal. Our sustainability policy is built around four main pillars:

1. Evaluate

Assess our current operations to identify areas for change. This includes actually measuring our energy use and emissions, and considering the broader implications of our business activities.

2. Act

Take action to minimize our footprint, with priority areas of reducing emissions and reducing excess consumption. 

3. Empower

Involve our team and partners by creating a culture of sustainability. We encourage participation in conservation projects and nature-positive activities that benefit both individual well-being and our company’s goals.

4. Inspire and Share

Communicate our sustainability journey transparently, sharing achievements and insights with clients, partners, and the public.

Climate change is the defining crisis of our times.  It is clear that business as usual is not good enough. We all know we need to do more, but sometimes taking action can feel like a big step. At Reagency Lab, not only do we support our clients to improve their sustainability, we practice what we preach. We are leaders in finding creative, realistic, and sustainable solutions that any business can adopt. We are determined to become a climate positive organization, for the sake of our staff, clients, community and planet.

If you would like to use any (or all) of this sustainability policy in your own business, please go for it! We stand on the shoulders of giants, and have drawn from companies such as Atlassian, McKinsey, HBR, and Gold Standard. We support an open culture: let us know how we can support your sustainability journey. 

We have committed to several climate action goals including: 

GOAL:

Reaching Net-Zero Scope 1 and 2 Emissions in our Business by 2028. 

To do this, we will focus on: 

SUBSTITUTE: Sourcing 100% of our electricity from renewable sources by 2028. For ReAgency, this means sourcing the energy for our computers, lighting, heating, and cooling from renewable sources. 

AVOID/REDUCE: business travel: Our team travels for client meetings, conferences, and networking events. We will eliminate non-essential travel, prioritize low-emissions travel where travel cannot be avoided, and if we must fly or drive, buy sufficient carbon offsets from reputable sources that also support reforesting and biodiversity initiatives.

OFFSET business travel: If we must fly or drive, we will offset our estimated carbon emissions by investing in reputable reforestation projects. Reforesting rather than buying carbon offsets means we’re supporting rewilding and biodiversity initiatives whilst offsetting our unavoidable carbon emissions - double good!

SUBSTITUTE event travel: Encouraging active transport (walking/cycling/scootering) or public transport at on-the-ground client events. Where this is not viable, SUBSTITUTE by using electric vehicles over ICE vehicles. 

GOAL:

Reaching Net-Zero Scope 3 Emissions by 2030.

Reaching net-zero Scope 3 emissions would eliminate the indirect emissions throughout ReAgency’s value chain, including from our external suppliers. To achieve this, we will focus on:

SUBSTITUTE digital infrastructure: Switching to website hosting, cloud storage, servers, and software providers that use 100% renewable electricity by 2028. 

AVOID/REDUCE shipping and equipment: By 2025, if we must ship materials or equipment, we will choose suppliers that have committed to net-zero emissions.

SUBSTITUTE apparel: Sourcing all company/team t-shirts and other merch from sustainable brands by 2025.  

We know that ‘net zero’ is not enough, and that any drive to be more environmentally sustainable must place nature at its core. We work to consider the needs and priorities of nature in our business decisions, ensuring our operations contribute to the overall health and resilience of the natural environment. We also work to encourage our team to build their own connection to nature, for the sake of their health, well-being and dedication to preserve our beautiful natural world. 

As David Attenborough says: “No one will protect what they don't care about; and no one will care about what they have never experienced.” 

Whether it's taking meetings outside, organizing team retreats in nature, or team volunteering in conservation projects, we strive to foster a workplace culture that values and respects the natural world. 

*Photos: ReAgency team on a beach cleanup mission in Sanur, Indonesia in 2024.

ReAgency is committed to responsible governance as the foundation of our sustainability strategy. As a compact organization with robust systems in place, we are flexible and adaptive without compromising on quality. We prioritize transparency, accountability, and ethical practices in all our operations, ensuring that decision-making processes align with our sustainability goals. 

We aim to foster a culture of integrity and inclusivity throughout our organization. To do this, our leadership and management team provides continual oversight and regular evaluation of our processes, aiming to mitigate risks and enhance positive impacts for our clients, our communities and the environment.

Our governance systems include strong financial management, an experienced and dedicated management team, robust quality control processes, internal transparency and accountability mechanisms and responsive grievance management.